Last updated: 19 October 2026
You can browse designs and try personalization. The delivery rates below will apply when checkout opens; the options available for your address will be shown before payment.
Design and production
We aim to prepare your custom design within 24 hours of receiving an order with a usable photo and complete personalization details. Design and production together normally take 1–3 business days before dispatch. If we need a clearer photo or clarification, preparation may take longer while we wait for your reply.
Shipping options and rates
| Delivery option | Shipping charge (USD) | Estimated transit after dispatch |
|---|---|---|
| Standard shipping | $4.95; free on orders of $50 or more | 7–12 business days |
| Express shipping | $33.95 | 4–7 business days |
Transit estimates begin after dispatch and are additional to design and production time. They are estimates, not guaranteed arrival dates. Business days exclude weekends and public holidays. The shipping charge and available services for your delivery address will be shown at checkout before payment.
Delivery destinations
We deliver to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom and the United States.
Carrier delays, customs checks, holidays or an incomplete delivery address can affect arrival. Please allow extra time when choosing a gift for a particular date.
Order details and tracking
Check your email address and full delivery address carefully before ordering. If you need a correction, contact us as soon as possible. Once a parcel has been dispatched, changes may no longer be possible.
Shipping confirmation and any available tracking details will be sent to the email address on your order.
Delayed, missing or damaged deliveries
If tracking stops updating, your parcel has not arrived, or an item arrives damaged, email help@kittysocks.com with your order number. For damage, include photos of the item and packaging so we can investigate. Your rights in relation to non-delivery or damaged goods remain unaffected.
Read our returns and refunds policy for help with a product or printing issue.